AT MILLER METCALFE PRESTIGE, THE DIFFERENCE IS IN THE DETAIL.
FOR THOSE WHO NEVER SETTLE FOR SECOND BEST, MILLER METCALFE PRESTIGE
OFFERS A SERVICE THAT COMBINES THE HIGHEST LEVEL OF DEDICATED PERSONAL ATTENTION,
COMBINED WITH AN UNSURPASSED KNOWLEDGE OF PRESTIGE HOME BUYING AND SELLING.
Miller Metcalfe Prestige believes
passionately in delivering first class
customer service and in going the
extra mile for clients, whether
they are buying or selling a property.
These
are the core values on which the
company has built its unrivalled
reputation not only in Lancashire
but throughout the North West.
These firm foundations, combined
with an innovative approach, gives
customers all the support they
need, when they need it.
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RIGHT PEOPLE, RIGHT PLACES
The success of Miller Metcalfe in the prestige homes sector springs from an ability to identify the right properties for the right people across the company’s extensive operational area.
Results are delivered through strategic use of media in various lifestyle magazines, targeted campaigns supplemented by high quality marketing materials with optimum web coverage through sites like rightmove.co.uk and propertyfinder.com, all backed by a team of skilled and experienced professionals with a genuine passion and belief in first class customer service. |
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SETTING THE PACE IN THE PROPERTY MARKET
Property search and selection has changed dramatically in recent years with 85% of all property searches now conducted on the internet.
Buyers can target and optimise search criteria to create a list of desirable properties exactly to their specification within minutes; thus enabling regional agents to market properties to a large geographical territory in a more proactive and efficient way.
Miller Metcalfe is at the forefront of this radical change in search selection, providing customers with real-time marketing information about their property and marrying this technological support with first class customer service and communication.
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COMMUNICATION COMMUNICATION COMMUNICATION
Time and communication are crucial in the fast-moving property market, which is precisely why Miller Metcalfe Prestige have invested in a team
of locally based prestige account managers, strategically located throughout the North West. These people have been selected for their passion for customer service and provide an outstanding level of communication between agent and client; providing detailed feedback, enquiry updates and much more.
DOING THINGS DIFFERENTLY
Many estate agents who claim to be ‘premium’
leave the most important part of the process - |
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the viewing - to be done by their clients.
Miller Metcalfe, on the other hand, frmly believe that
this is their job and understand that accompanied
viewings create the right atmosphere for the viewer
to raise questions and enable the agent to provide
the right marketing advice to the vendor. In fact,
they’ve identifed that accompanied viewings can
deliver 50% more sales!
FLEXIBILITY IN A TIME-POOR WORLD
Miller Metcalfe Prestige understands
the needs of both vendors and buyers with flexible working hours to fit in with their busy
schedules. Accompanied
viewings are offered from 7am for early birds and late
into the evenings throughout the weekend,
as well as late night openings. |
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LET'S GET PERSONAL
Miller Metcalfe prides itself on personal
customer contact backed by an innovative
service guarantee. The company promises
to contact customers on pre-agreed
timescales, to provide feedback after a
viewing within 24 hours and to return calls
within four hours. What’s more, if they don’t
meet these promises, they will provide a
complementary dinner for two.* With so
many ground-breaking initiatives and a
genuine desire to deliver maximum customer
satisfaction from start to fnish, Miller
Metcalfe is changing the face
of prestige home buying and selling.
So if you have a prestige property to sell -
why settle for anything less? |
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